Frequently Asked Questions

Our standard onboarding package does not include third-party background checks similar to those commonly conducted in some domestic markets.

Instead, we perform basic KYC and document verification, which includes reviewing essential employment-related documents such as passports or national ID, work permits, visas, degrees, and relevant professional certificates to ensure compliance and onboarding eligibility.

If a full third-party background check is required—such as employment history verification, education verification, or criminal record checks (where legally permitted)—this can be arranged as an optional paid service. In such cases, we will engage a licensed third-party background screening provider to conduct the check.

Yes. Many clients choose to start with an EOR solution to enter a new market quickly and then establish their own local entity once their operations reach a certain scale.

When you are ready to set up your own company, we can support the transition by providing services such as company incorporation, bookkeeping and accounting, tax compliance, corporate secretarial services, and ongoing legal and regulatory support. We can also assist with HR, finance, and legal framework consulting to help build compliant local operations.

In addition, all relevant employment and payroll data generated during the EOR period can be exported and transferred to support a smooth migration to your own entity and internal systems.

This allows companies to scale from market entry to full local establishment while maintaining operational continuity and compliance throughout the process.

At present, we do not offer housing or rental assistance as a standard enterprise-level service.

However, if needed, we may be able to provide informal guidance or introduce employees to trusted local partners and service providers who specialize in housing search, rental arrangements, and relocation support.

The specific level of assistance will depend on the country and local resources available. Please contact your account manager to discuss your requirements, and we will help identify suitable options where possible.

At present, we do not offer car rental assistance as a standard enterprise-level service.

However, if needed, we may be able to provide informal guidance or connect employees with trusted local service providers who offer vehicle rental and transportation solutions in the relevant country.

Please note that any rental agreement would typically be entered into directly between the employee and the rental provider, subject to the provider's terms, eligibility requirements, and local regulations.

Yes. We can provide accounting, bookkeeping, and tax filing services through our network of carefully selected local partners.

We have established relationships with high-quality accounting and tax service providers in various jurisdictions, enabling us to support clients with bookkeeping, tax compliance, statutory filings, financial reporting, and other related corporate services.

The specific scope of services may vary by country. Please contact your account manager for details on service availability and the most suitable solution for your target market.

At present, we do not provide bank account opening assistance as a standard enterprise-level service.

If needed, we may be able to offer informal guidance on a case-by-case basis, or introduce employees to recommended local service providers and banking partners who can assist with the account opening process directly.

Please note that the final approval of any bank account application remains subject to the bank's own requirements, compliance checks, and eligibility criteria.

At present, we do not offer employee relocation and settlement services as a standard enterprise-level service.

If necessary, we may be able to provide informal assistance on a case-by-case basis, or connect employees directly with our recommended local partners and service providers who specialize in relocation and settlement support.

Please contact your account manager to discuss specific requirements, and we will help identify the most suitable local resources available.

If the client signs the agreement with sailglobal Hong Kong, we will issue a commercial invoice (also referred to as a formal invoice) in accordance with Hong Kong's local business practices and regulatory requirements.