Frequently Asked Questions

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We have a deep understanding of Chinese companies because we have experienced the same challenges in their global expansion journey.

If your business is focused on expanding deeply into a single country, a local provider may indeed offer more specialized expertise in that specific market. However, identifying and managing the right local partner in each jurisdiction can require significant time, effort, and resources.

For companies aiming to become truly global organizations, the key question is whether it is practical to source and coordinate highly specialized providers in every single country. The cost, complexity, and risks associated with vendor selection, management, and repeated trial-and-error should be carefully considered.

sailglobal helps simplify this process by providing a unified global solution, reducing fragmentation and enabling companies to scale internationally with greater efficiency and consistency.

Due to sanctions-related restrictions, we currently do not provide services in Russia.

sailglobal provides EOR, contractor management, and visa services in over 180 countries and regions worldwide.

In over 27 countries and regions, where we have established local entities and in-country teams, we are able to provide additional value-added services, including day-to-day legal advisory, financial consulting, company incorporation, corporate secretarial services, annual compliance filings, and accounting support.

Specific country coverage and service availability can be confirmed with your dedicated account manager.

sailglobal serves clients across a wide range of industries, including but not limited to manufacturing and automotive, new energy, IT, pharmaceuticals, retail, logistics, fast-moving consumer goods (FMCG), telecommunications, e-commerce, live streaming and emerging digital economy sectors, internet platforms, as well as large state-owned and private enterprises, among other industries.

China-based teams are primarily responsible for sales, part of operations and support, as well as a large portion of client service functions.

Overseas teams focus on payroll operations, finance, HR service delivery, local in-country operations, and specialized legal and compliance support.

Clients only need to communicate with their dedicated account manager to receive full-service support across all functions. For employee-related matters, employees can directly contact their assigned local HR representative for in-country assistance.

sailglobal is a global company headquartered in Singapore, with regional hubs in Hong Kong, New York, London, and the Netherlands.

In China, we operate an operations headquarters in Shanghai, along with teams in Suzhou, Shenzhen, Guangzhou, and Beijing.

sailglobal is a global company headquartered in Singapore, with regional hubs in Hong Kong, New York, London, and the Netherlands, enabling us to support clients across major international markets.

In China, our operations headquarters is located in Shanghai, supported by dedicated teams in Suzhou, Shenzhen, Guangzhou, and Beijing.

sailglobal provides dedicated pre-sales consultants and solution advisors to help clients evaluate options, address questions, and design the most suitable workforce solution before any contract is signed.

Once onboarding begins, clients are assigned a dedicated account manager who serves as the primary point of contact throughout the engagement. Support is available in the client's preferred language, ensuring clear communication and a seamless service experience. For Chinese clients, all support can be provided in Chinese.

To ensure responsive service delivery, each client is supported by a dedicated service team, typically consisting of 2–3 specialists, and can reach us through multiple channels, including email, WeChat, enterprise collaboration tools, and our service platform.

Behind every engagement is sailglobal's localized delivery network, which includes in-country payroll, HR, legal, compliance, and finance professionals. Dedicated onboarding specialists manage employee onboarding and offboarding processes, while local HR advisors provide ongoing support to employees within their respective time zones.

Clients can manage key employment processes through the sailglobal platform, while day-to-day communication and issue resolution can be handled through their preferred communication channels.

sailglobal Founder and CEO Dr. Lin Weixing is also the Founder and Chairman of Chenggong Human Resources Group. He serves as an industry professor at Nanjing University in the field of Human Resources, where he also completed both his undergraduate and doctoral studies.

Dr. Lin is a member of the Suzhou Municipal Committee of the Chinese People's Political Consultative Conference (CPPCC). He led the development of the first provincial human resources industry standard in China and has extensive professional expertise and practical experience in the HR industry.

In 2004, he founded Chenggong Human Resources Group in Suzhou, Jiangsu Province. The group is a comprehensive HR services enterprise covering the entire human resources value chain, with annual revenue exceeding RMB 10 billion. Today, the company operates branches in multiple cities worldwide and serves clients across industries including telecommunications, electronics, IT, automotive, pharmaceuticals, finance, logistics, and fast-moving consumer goods.

In 2015, Dr. Lin was recognized as one of the “Top 10 Leading Talents in the Human Resources Services Industry in Jiangsu Province” by the Organization Department of the Jiangsu Provincial Party Committee, the Jiangsu Development and Reform Commission, and the Jiangsu Human Resources and Social Security Department.

We have company hubs in Shanghai, Hong Kong, Singapore, Vietnam, the United States, the United Kingdom, and Japan, along with regional teams distributed across other locations.