Frequently Asked Questions

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The key difference between EOR and Shared HR lies in the legal employer of record.

With an Employer of Record (EOR) solution, sailglobal acts as the legal employer on behalf of the client, and the employment relationship is established between the employee and sailglobal.

With Shared HR, the client already has a local legal entity in the target country. sailglobal provides HR administration and compliance support, while the employment relationship remains directly between the employee and the client's company.

Shared HR is ideal for mid-sized and large enterprises that have already established overseas subsidiaries but lack local HR expertise and operational support.

Typical use cases include:

The company has established legal entities in one to three target countries.

Local headcount ranges from 5 to 100 employees.

The headquarters HR team is unfamiliar with local labor laws and employment regulations.

The business wants to focus on growth and operations while outsourcing day-to-day HR administration and compliance management.

Shared HR services can include employee onboarding and offboarding administration, employment contract management, payroll processing and salary payments, social security and statutory benefits administration, personal income tax filing, attendance and leave management, employee relations support, HR compliance advisory, annual compensation benchmarking, and HR system support.

Services can be selected individually or combined based on the client's specific business needs.

Shared HR services do not include recruitment or executive search services by default. If hiring support is required, businesses can separately engage sailglobal's Global Recruitment service (Horizons) or our Staffing solutions to support talent acquisition and short-term workforce needs.

As a professional HR services provider, sailglobal offers compliance guidance and operational support based on local employment regulations. However, the ultimate responsibility for employment compliance remains with the client as the legal employer.

Absolutely. This is one of the key advantages of sailglobal’s integrated global workforce solutions.

As businesses expand internationally, their hiring needs and operational requirements often vary by country and stage of growth. sailglobal enables companies to combine services flexibly while maintaining centralized management and compliance across their global workforce.

Common service combinations include:

Country A: No local entity established yet — use Employer of Record (EOR) services to hire employees quickly and compliantly.

Country B: Local entity already established — use Shared HR and Payroll services to manage localized HR administration and payroll operations.

Global Expansion: Leverage Global Recruitment services to attract, hire, and retain talent across key international markets.

By integrating EOR, Shared HR, Payroll, and Recruitment services under a single provider, sailglobal helps businesses streamline workforce management, improve operational efficiency, and maintain compliance across multiple countries.

sailglobal provides localized payroll and HR operations services worldwide, helping businesses streamline workforce management, reduce administrative burdens, and maintain employment compliance.

Accurate Payroll Processing

Payroll is calculated and processed in accordance with local regulations and company compensation policies, ensuring timely, accurate, and compliant salary payments.

Payslip Management

Standardized electronic payslips are generated for employees, who can access and download them online at any time. All payroll records are transparent, secure, and fully traceable.

Employee Lifecycle Management

Comprehensive support throughout the employee lifecycle, including onboarding, probation confirmation, position changes, compensation adjustments, and offboarding, ensuring compliance with local employment requirements at every stage.

Social Security and Tax Administration

Assistance with the setup and administration of local social security, tax, and other statutory employment-related accounts, reducing administrative workload for employers.

Tax Filing and Tax Document Management

Monthly or quarterly personal income tax filings are completed in accordance with local regulations, with relevant tax documents and statements provided to employees as required.

Employee Data Management

Employee information—including personal details, bank account information, family status, job position, and compensation changes—can be updated and centrally managed in real time, ensuring accurate and complete workforce records.

sailglobal provides localized payroll and HR operations services worldwide with a transparent pricing structure and no hidden fees.

Per-Employee Pricing:

Fees are charged monthly based on the actual number of active employees. Businesses can scale headcount up or down as needed, ensuring predictable costs and easier budget planning.

One-Time Implementation Fee:

A one-time setup fee applies during the onboarding phase to cover activities such as local payroll configuration, social security and tax account setup, employee data migration, system configuration, and compliance process alignment.

Once implementation is complete, sailglobal takes responsibility for the ongoing administration and management of payroll and HR operations, enabling businesses to manage their local workforce with confidence and ease.

In most cases, payment is structured as a monthly service fee per employee (per headcount). There is also a one-time onboarding or setup fee, as the process involves taking over and configuring various accounts and systems.

sailglobal provides end-to-end localized payroll and HR operations services with a transparent per-employee pricing structure.

Per-headcount pricing: Fees are charged monthly based on the actual number of active employees, allowing flexible scaling with clear and controllable costs.

One-time setup fee: A one-time onboarding fee applies at the beginning of the service due to the administrative work involved in setting up local social insurance, tax accounts, and system configurations across different countries. Once completed, the service can be managed smoothly on an ongoing basis.